Question 1

Where is the studio located?

Accepted Answer

The U Create Art Studio is in the basement at the The Gap Baptist Church, 1125 Waterworks Rd, The Gap. Next to the 7/11 Garage on the crossroads with Settlement Rd. Parking is available directly out the front of the church, however if this is full you can park along Waterworks Rd.

Question 2

What facilities are available?

Accepted Answer

The studio is light and bright with air conditioning, water, power and kitchen facilities including a fridge. There are internal bathrooms shared with the church. The bathrooms are all ability and fitted with baby changing facilities. Access to the studio is via an all ability level path to the left of the church. Arriving at night there is security sensor lights along the path.

Question 3

How do I book a class?

Accepted Answer

The majority of our students enrol online. This is by far the easiest way to register! Bookings can also be made over the phone or by email.  For bookings simply click on the classes button and follow the book now button on each page - or contact us direct.

Question 4

Can I book mid-term? How will I know if there's availability?

Accepted Answer

Yes. After the start of term fees are simply adjusted on a pro-rata basis. Our online booking system shows our availability in real time. This means that if a class displays a 'book now' or 'login to enrol' button then there are still places available. As soon as the last place in the class is filled, it will automatically display 'booked out'. Our system does not show classes that have limited places, so if you would like to enquire about how many places are still available please phone our office.

Question 5

What if classes are booked out, can I go on a waiting list?"

Accepted Answer

Yes, we do offer the option of a waitlist for our classes. Our system operates on an 'opt in' policy for each term. For various reasons, we believe this is the best way to offer children's term activity classes. As each new term opens for enrolments (usually 3-4 weeks before the end of the previous term) all class places open up and spots are booked on a 'first come, first served basis' for the following term.

Question 6

Do you offer discounts for multiple children?

Accepted Answer

We offer a 10% sibling discount and 10% discount to refer a friend to all term based classes. contact us for the discount code.

Question 7

What are the sizes of the classes?

Accepted Answer

A very common question! The answer really depends on the age group and structure of the class. As a rough guide: · U Create after school club max of 20 - there may be one or two extras if students need to attend a make-up lesson from another day · U Create Mini Masters for preschool is max of 15 · Sip & Paint – max 25 · Paint your Date – max 16

Question 8

I've missed a lesson, what do I do?"

Accepted Answer

If you miss a lesson you are welcome to come along to a make up class at another time slot during your enrolled term. This make up class needs to be booked in advance and completed within your enrolled unit. All make up lessons are subject to availability, and are not able to be carried over from one term to the next.